WhatsApp Business setup, catalog & ads for South African businesses
Your customers are already on WhatsApp. We set up your business profile, build your product catalog, and launch Click-to-WhatsApp ads that bring new buyers straight into your chat.
From R750 · Free quote in 24 hours · Built in South Africa 🇿🇦
The problem
In South Africa, WhatsApp is where the sale actually happens — but most businesses run it off a personal number with no catalog, no auto-replies and no way for new customers to find them.
How Inkatech solves it
We turn WhatsApp into a proper storefront. Your profile is set up correctly, your products are loaded into a catalog customers can browse and share, greetings and away messages answer for you after hours — and if you want customers, we launch ads that open a chat with you in one tap.
- ✓Complete WhatsApp Business profile — name, category, description, hours, address, logo, website link
- ✓Product catalog built and loaded, with images cropped and prices in Rand
- ✓Greeting message, away message and quick replies so nobody waits
- ✓Labels set up to track enquiries, orders and payments
- ✓Meta Business Suite configured — Facebook Page, WhatsApp number and ad account properly linked
- ✓Your own QR code and wa.me short link for flyers, cars and social media
- ✓Click-to-WhatsApp ad campaign built and launched, with a branded ad graphic
- ✓A walkthrough so you can add your own products afterwards
The result
A WhatsApp that sells for you — customers browse your catalog themselves, get answered instantly, and new buyers arrive from ads straight into your chat.
Frequently asked questions
How much does WhatsApp Business setup cost in South Africa?+
The WhatsApp Business app itself is free — you pay for the setup done properly. Starter is R750 (profile, automated messages and a 10-product catalog), Standard is R1,500 (up to 30 products, Meta Business Suite linked, plus training), and Ads-Ready is R2,500, which adds your first Click-to-WhatsApp campaign built and launched.
What does the catalog include?+
We load your products with clean, consistently cropped images, a title, a short description and the price in Rand. Starter covers up to 10 products and Standard up to 30. Extra products are R25 each, or R500 for a batch of 30. If you don't have usable photos, we can shoot them on-site from R450.
Do I pay you for the Facebook ads too?+
No — your ad spend goes directly to Meta from your own card, so you stay in full control of the budget. We charge for building and managing the campaign. As a guide, budget from about R1,000 a month in ad spend for the ads to be worth running.
Do you manage the ads after they launch?+
Yes. Ads management is R1,500 per month and covers campaign monitoring, a fresh ad creative each month, audience tuning and a simple monthly report on the enquiries generated. Minimum three months, because ads need time to settle before the numbers mean anything.
Can you guarantee a number of customers?+
No, and be careful of anyone who does. Results depend on your product, your pricing and your ad budget. What we guarantee is that the setup is done properly and the campaign is built and managed correctly — that's what we charge for.
Do I still need a website if I have WhatsApp Business?+
WhatsApp closes the sale, but it doesn't get you found on Google and the catalog can't be indexed. Our WhatsApp Storefront + landing page bundle combines the Ads-Ready setup with a proper one-page website for R3,200 — cheaper than buying them separately.
Will I lose my chats if I switch to WhatsApp Business?+
No. If you're moving an existing number across, we back up your chats first and restore them into the Business app. If you'd rather keep business and personal separate, we can set the Business app up on a second number instead.
Read the impact
See what this does for shops, salons & local businesses
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